This Privacy Policy explains how Sparkling Spaces handles personal data when users visit tourantyacht.shop, request move-in or move-out cleaning, or communicate with us about a service.
This introduction outlines the general scope of data handling, user rights, and where to direct policy-related questions.
Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion where appropriate, or objection to certain processing. Some requests may be limited where we must keep records for legal, security, or operational reasons.
Requests should describe the data or action sought so we can locate the relevant records and respond appropriately. If a request is complex or incomplete, we may ask for clarification before completing it.
Personal data is retained for the period necessary to manage inquiries, quotes, appointments, service records, payment handling, and legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where practical, subject to any retention required by law.
If we make material changes, we may update the policy text and, where appropriate, provide a notice through the website or other reasonable communication method. The revised version applies from the stated effective date.
We use personal data to respond to inquiries, review property condition details, prepare custom quotes, confirm appointments and access arrangements, carry out cleaning visits, complete handover records, process payments, maintain business records, manage website functions, and meet legal or accounting obligations.
We may share personal data with service providers that support website operation, communications, scheduling, payment processing, record management, or related administrative functions. We may also share information with contractors or team members involved in carrying out the requested cleaning service and handover process, to the extent needed for that work.
We may disclose personal data when required to comply with law, a court order, or a valid request from a competent authority. We may also share information to establish, exercise, or defend legal claims, or to protect our rights and the security of our systems and users.
Data handling overview
We may collect identification and contact details, property and appointment information, access instructions, service preferences, condition photos if provided, payment-related records, and communications sent through our booking channels. We also process limited technical data such as device and usage information when users visit the website.
We receive data when a user submits an inquiry, requests a quote, confirms an appointment, shares property details, or communicates with us by phone, email, or the contact form. Some information is generated internally during scheduling, service delivery, and completion handover.
We may use session cookies, which end when the browser is closed, and persistent cookies, which remain for a limited period. These cookies may support site functionality, remember user choices, and help us understand how the website is used. We do not rely on cookies to collect more information than is reasonably needed for these purposes.
Users can usually control cookies through their browser settings and may choose to block or delete them. Some site functions may not work properly if cookies are disabled. Where a cookie banner or similar control is available, users may use it to manage non-essential cookies.
